Support Desk

Open Ticket

Click this link for a short cut to open a ticket.

To open the Engineering IT Service Now support page, click Engineering IT support,
This will take you to the Engineering IT Support page in Service Now.

Service Now

Engr-IT Service Now page.



This is our service portal and your link into the ticketing system. From the main page shown in the figure above, look on the right side of the page for the two buttons, "Report a Problem" and "Service Request". Click the "Service Request" button. Note: Service Requests will get into our ticket queue faster.

Service Request

Service Request

That wil take you to the page that will allow you to create a ticket for Engineering IT.

Service Request

Ticket Form



On this form you will supply the information we will need to work on you request. If you are submitting a ticket for work to be done on your system, please be sure to include the hostname of the system you are opening the ticket against.

Thank you,

Engr-IT

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